Contact us

Location by Zone

Canada Zone ~ Shipping is done out of SE Calgary

Australia Zone ~Shipping is done out of Melbourne

We also have numerous authorized distributers of Black Magic Lash Adhesive in the United States, Australia, New Zealand, and the United Kingdom.

Customer care

Please drop us a line through our online form for immediate answers to questions regarding orders and shipping.



Drop us a line

    Frequently Asked Questions

    Canada orders ~ We ship with Purolator

    International orders (excluding Australia/ New Zealand) ~ We ship with DHL

    Australia/ New Zealand orders ~ We ship with the Australia Post

    With some exceptions, all orders will be shipped within 12-24 hours.

    Follow us on instagram @plumerian_designs or @plumerian_lashes to see daily posts and updates on new products and lashing techniques.

    Yes! We have bulk ordering options for the majority of our products.  The most popular being our Cyanoacrylate FREE adhesives, Black Magic Lash Adhesive, and White Magic Lash Adhesive, and our Plumerian Lashes.  The MOQ for our adhesives is only 10, making being an authorized distributer very affordable.  Simply add 10 of one of our adhesives to your cart and the bulk order discount will automatically be applied!

    We charge in Canadian Dollars (CAD).

    For our Australia/ New Zealand customers, we charge in Australian Dollars (AUD).

    Calgary, Alberta ~ Your order can be picked up in SE Calgary (Mahogany).  We will send you an email or a text message once your order is ready for pickup (within 12-24 hours) with specific instructions.  Your email will include the exact address of pickup as well as any other pickup instructions.  

    If you have not received your pickup instructions within 24 hours, please check your JUNK email or drop us a line requesting further instruction.

    There is no TWEEZER guarantee unless you have previously trained with us.  Otherwise, we can not be sure that you are utilizing our tweezers in the correct way.

    If you have trained with us and do experience issues with the tweezers you have purchased, please drop us a line and we will provide you with an online store credit for their value or arrange for their replacement.