Location by Zone

Canada Zone ~ Shipping is done out of Fairmont Hot Springs, BC

Australia Zone ~Shipping is done out of Melbourne

We also have numerous authorized distributers of Black Magic Lash Adhesive in the United States, Australia, New Zealand, and the United Kingdom.

Customer Care

Please drop us a line through our online form for immediate answers to questions regarding orders and shipping.

 

Email

Emails:
info@plumerianlashes.com
designsbyplumeria@hotmail.com

Drop Us A Line

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Frequently Asked Questions

Canada orders ~ We ship with Canada Post

International orders (excluding Australia/ New Zealand) ~ We ship with UPS

Australia/ New Zealand orders ~ We ship with the Australia Post

With some exceptions, all orders will be shipped within 12-24 hours.

Follow us on instagram @plumerian_designs or @plumerian_lashes to see daily posts and updates on new products and lashing techniques.

Yes! We have bulk ordering options for the majority of our products.  The most popular being our Cyanoacrylate FREE adhesives, Black Magic Lash Adhesive, and White Magic Lash Adhesive, and our Plumerian Lashes.  The MOQ for our adhesives is only 10, making being an authorized distributer very affordable.  Simply add 10 of one of our adhesives to your cart and the bulk order discount will automatically be applied!

 

We charge in Canadian Dollars (CAD).

For our Australia/ New Zealand customers, we charge in Australian Dollars (AUD).

 

Within Canada, our shipping takes approx 1 week.

Internationally (excluding Australia and New Zealand), our shipping takes approx 2 weeks.

Australia and New Zealand, our shipping takes approx 1 week.

There is no TWEEZER guarantee unless you have previously trained with us.  Otherwise, we can not be sure that you are utilizing our tweezers in the correct way.

If you have trained with us and do experience issues with the tweezers you have purchased, please drop us a line and we will provide you with an online store credit for their value or arrange for their replacement.